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Thank you very much for helping me figuring out the problem. Your calm and thoughtfulness is really appreciate while we work under pressure to get thing done. Quan Dang, City of St. If you do not have a User Name and Password to access Support, use the New Users hyperlink to register. On signing up, an email will be sent to your address and you can then proceed to access Support.
Submit your issue and download Bomgar.
These are tickets you as the client wish the CSI development team to work on. You must keep this list up-to-date, otherwise work will not proceed on your project. Should you not have a support contract, or have a support contract and have used your monthly allocation of hours, you will be notified at the beginning of each week whether the tickets you have added to your Active List can be completed. If you having a fixed price build then this status is not relevant to your project until after phase 1.
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